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Originally Posted by brian1975
Just rememebered one call that seemed to repeat itself daily. When I worked on the business side (ISP)we would have people call in when the net was down, and say they are losing 10,000$ an hour with loss sales or whatever it is. I would offer to get them online via dialup which would allow them to get online in the interm. they would always say "how much will that cost me!", alot less than 10g's......95% of the callers refused. if my business relied on something so important (99% of these people were lying about the amount they were out), i would damn well have a backup!
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I had one of those people call when I was doing dialup tech support. We were down for a couple hours, and he started saying how he was going to sue us because he was losing some ungodly amount of money well into the thousands of dollars since he couldn't run his online business. I said "Wow, you're making that kind of money yet running everything over a dialup connection?" He just muttered something under his breath and dropped the issue.
I'd probably have a much brighter image of humanity right now if I didn't spend most of my teenage years doing ISP tech support.