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I worked in a call center for 3 years and before that 4 years in retail sales and I have an empathy for anybody in just about any service job. I always loved the people who simply would not listen or stop talking long enough for me to help them. Or the people who would ramble endlessly before getting to the point. At times you knew you had a couple of folks that wouldn't stop yaking that I would get up go get a drink from the snack room come back and they'd still be talking.
I never really minded the job so much but at the end the burnout set in like I think it does for everybody and I just wanted to snap and go off on some of the people on the other end of the fun. But as long as the people were generally well behaved and there weren't 100 calls in the queue I loved those jobs because you do get a good feeling helping those that really need it and it's not so bad talking to a 5-6 dozen people a day. Learned a lot of stuff in my random conversations with people over the years.
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