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I'm not sure how well this will help but I remember that my cousin bought his son this train one year for Christmas. The kid was very excited, they took it out of the box and put in the batteries. When he turned it on and put it down on the track, the train ran in reverse. They looked to see if there was a forward or reverse switch but there wasn't any. He opened up the little plastic flap that held the batteries and noticed that he had put them in backwards. When he put them in the right way, the train then ran forward like it should have.
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