i have noticed that some people LOVE certain types of servers adn some people HATE the same type of server. Like, i work with this guy that is probably the slowest person i have ever seen...even slower than me and i'm pretty laid back (it's the atmosphere)..but like, some people will literally walk out before he gets around to getting a drink for them...he also has the highest request rate for regulars and he has th highest compliment AND complaint record for non regulars...
on the other hand, a loudmouthed southern hick accented (i say that bc we were born in the same hospital and raised within 2 miles of each other) server has the highest compliment ratio from people who are from intown/instate and lowest tip ratio from anyone out of town.
it just seems odd at how much of a discrepancy there is from one person's idea of good service to another...
like..the owner...believes everything should be rushed, get the app order, put it in, rush back to table, take dinner order, put it in, then rush app out...but in a nice atmosphere, that generally makes people feel like they are being rushed out in a hurry, totally contrary to what everyone wants when they come in.
screwey stuff
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Live.
Chris
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