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... update, just got off the phone with the counselor, who ironically was just about to call him into her office. She didn't have much to add, other than to say that she is frustrated and still doesn't know what his problem is. She would not answer some of my questions ("by the nature of my position I can't tell you"), and suggested I ask his mom instead.
But the bottom line is that nobody really knows what to do at this point. I do have an opportunity to do something because I see him one-on-one a couple times a week for an hour each time.
At this point any suggestions what I should do for those two hours are appreciated.
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