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Atomic - if you seriously had your system installed by a professional retailer then they are equally at fault for your product failures. It should have been OBVIOUS after the 2nd (not to mention 5th or 6th) product failure that the product you chose (or they recommended) DID NOT FIT YOUR NEEDS OR WAS NOT APPROPRIATELY SET UP.
Its unfortunate that you had a bad experience with an extremely good product. Whats even more unfortunate is the 'professionals' you have dealt with have not addressed the REAL problem and that you have not been properly educated on WHY you are having failures. It seems to me that you are dealing with a sales/installation staff that would rather 'upgrade' you to different product rather than correct the true problem.
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Nelson
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