la petite moi

I think the one thing I can remember that irked me is that one day I went into IHOP all by myself for a salad (which I make all these weird specifications for, like 'diced tomatoes and avocados' and no chicken or dressing, but with blue cheese instead). The waitress was especially busy today, and was doing very well for having to balance all those customers. Before I left, I wanted to thank her, but she had disappeared into the kitchen.

When I went up to the front desk to pay, the cashier droned "Did you enjoy your meal?" To which I replied, "Yes, thank you. Do you think you could tell [waitress's name here] thank you for me? She was really nice."

And my mood was completely ruined when this lady actually ROLLED HER EYES at me, and snorted a 'yeah' at me while shoving change towards me on the counter. Jeez.

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Anyway, I must say, everyone has their definition of good service. That's why some people could probably love Miss Molly Shannon; whereas, others, like you two, thought she was rude and thoughtless. You have to remember that to Miss Shannon, you are just two more customers -and whiny customers, at that- and she just wants to go home. Yes, it was rude of her not to give more service since that IS her job, but no one is perfect, and she could have just been having a bad night. Also, about the check- she probably didn't know not to charge. I know that when I was new to Starbucks, I charged our regulars for the extra stuff in their drinks. Later, a shift told me just not to charge them because they are regulars. Miss Shannon was just doing her job by charging you for the drink and salad you drank and ate.