I just caught this the other day on fark and it was disturbing to say the least...
http://www.pbs.org/wgbh/pages/frontline/shows/credit/
I especially like the interview with andrew kahr, I learned a lot from that one..
the credit card industry is certainly an odd one, but the jacing of interest rates is pretty fucked up, but to be honest, I can see why amex bitched about you not using their card, its a business, not a charity, they're in it to make money, and if you dont use the card, they dont make any... but it was your right to shitcan your account, I woulda done the same thing
and I find all this business about capital one disturbing, I wish I could cut up my card, but they were the only ones to offer to extend me any credit (my first card), so I'll tough it out until some of the prime cards make me offers, then I'll toss the damn thing down the garbage disposal
p.s. andrew kahr is the asshat that came up with universal default....