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If the staff or their management have any clue, bitching does everyone a favor. It salvages your favorite place to eat, it improves or gets rid of staff that shouldn't be in the service business, and gets you out of the "i got screwed" mode.
Spindles, I hear you about places changing hands. Those are the real heartbreakers. Had an old favorite down near the San Jose airport. Coleman Still for those in the area. They had wonderful home-cooked dishes. Their pepper-steak was one of my favorites. Their potatoes were to die for. I'd regularly haul business associates there for a meal & drink & it was always great. Then I got out of my business in the area and didn't return for a year or so. Went there for a date and noticed something was wrong. The pepper steak wasn't on the menu, I didn't recognize any of the waitresses, and the crowd was somehow different. When we got the food it was that stereotypical chain stuff that's been microwaved out of the freezer. The old owners had sold out and it was literally just the shell of what it had been. Sad when the old favorites go away like that. Haven't been back in 5yrs.
On the subject of favorites, does anyone know Gardens of Taxco in Santa Monica CA? (around 5000 Sunset?) Amazing mexican restaurant. No menus, order what you know or let them guide. Service & deserts that kill. Valet parking. Just wondering. It's been about 8yrs since I was in that area and I'm hoping they're still there.
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