Just so I don't seem like a total wacko, allow me to relate a POSITIVE restaurant experience.
There is a local Mexican restaurant (not a chain by any means) that serves Tex-Mex, and we eat there at least twice a week. It is our regular Friday afternoon lunch, plus we'll get desperate and eat there at least one other time during the week.
We know most of the waiters by name. We tip the little girl who brings the chips and salsa to the table because she's sweet and nobody else ever seems to tip her. We even comment to her when it looks like she has a new hairdo, and she really appreciates it. When we sit down, they bring our Diet Cokes to us without our having to order them, and they NEVER let them run out (a seriously big plus in my book). We typically split whatever meal we order because they bring out so damned much food, and our total bill comes to about $10. The food is always consistently good and we know exactly what to expect from nearly everything on the menu. The waiters seem like a family to each other, and they genuinely look like they're enjoying themselves at their jobs. And most importantly, everything is spotlessly CLEAN; we've never encountered a single smudgy fork or glass (and believe me, my wife checks it out). We then usually tack on a $3 tip (30% if you're keeping score). The owner's wife even allowed my wife to get one of their "exclusive" waiter shirts once, and it remains a cherished possession.
In all the time we've eaten there, I've never seen one single patron with a complaint. Since today is Friday, I'm already salivating about lunch....
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