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NeoSparky · 01-13-2005, 02:41 PM

I'm currently with both T-Mobile and Verizon. I've had serivce with just about every provider tho.

I used to sell voicestream phones in alburquerque and had one of the old nokia ones. I never had a problem with voicestream other than the only area the phone worked was in albuquerque.

I switched to MCIWorldCom when I moved here, that was a mistake. I had free weekend minutes, someone had forgot to put that in the billing (tho it was on my reciept) and I used my phone exclusivly on the weekends for an entire month and got a 900 dollar phone bill. It took them close to 6 months to remove the charge, for 6 months I had to deduct manually what I owed and send only that much in. I didn't have 900 bucks in liquid assets at the time.

Sprint I had for about 5 years. The first 4 years or so were awesome, never had a problem. I started with a motorola star-tac phone. The customer service was always there to help, setting up the auto-pay was quick and painless. Then I upgraded my phone to a samsung N400. I was attracted by the new LCD Screen and a speakerphone. I didn't have to many problems, but on occasion the phone would lock up (wonder if Microsoft programed it).. They ended up replaceing that phone with an A400 or A350 or something. It was a decent phone but not quite what I wanted. Customer service at the store wouldn't let me exchange for any other phone even if I paid the diffrence. When I called them up they said sure we can upgrade your phone, just go down to the store. Then I started having problems with the auto-pay. For some reason their system couldn't pull the money out and they never notified me. instead they shut my phone off and charged me late fee's upon late fee's. after 6 months of "yes it's setup correctly this time and it wont happen again" every month i got tired of it and got out of the contract and went to t-mobile.

t-mobile has been the worst company i've dealt with. I've had my phone for a little over 6 months (motorola V300) I get close to 30 dropps calls a month with it. When I call t-mobile on it they gave me a 10 dollar credit the first time. Every time after that I called they tell me that the dropped call credit is a once per lifetime credit and as such i'm not allowed to have any more credits. Now, had I been asking for credits that might be a big deal, all I wanted was to not have so many dropped calls. I had my phone replaced 3 times, and now they want to charge me 70 bucks to have another refrebished one sent out to see if maybe my phone is damanged. (the phone is brand new) so now I'm riding the rest of the contract out (since they wont release me from it due to horrible CS and an unexceptable amount of droppped calls) until june. I've since switched to verizon.

I've had verizon for a little over a month and love the service so far. no dropped calls. The plan i'm on is a little confusing (I'm used to sprint.. nation-wide no roaming, no long distance) but I got a killer deal on the phone. I have an LG7000 that I got for 50 bucks.

01-13-2005, 02:41 PM	#73 (permalink)
NeoSparky Crazy	I'm currently with both T-Mobile and Verizon. I've had serivce with just about every provider tho. I used to sell voicestream phones in alburquerque and had one of the old nokia ones. I never had a problem with voicestream other than the only area the phone worked was in albuquerque. I switched to MCIWorldCom when I moved here, that was a mistake. I had free weekend minutes, someone had forgot to put that in the billing (tho it was on my reciept) and I used my phone exclusivly on the weekends for an entire month and got a 900 dollar phone bill. It took them close to 6 months to remove the charge, for 6 months I had to deduct manually what I owed and send only that much in. I didn't have 900 bucks in liquid assets at the time. Sprint I had for about 5 years. The first 4 years or so were awesome, never had a problem. I started with a motorola star-tac phone. The customer service was always there to help, setting up the auto-pay was quick and painless. Then I upgraded my phone to a samsung N400. I was attracted by the new LCD Screen and a speakerphone. I didn't have to many problems, but on occasion the phone would lock up (wonder if Microsoft programed it).. They ended up replaceing that phone with an A400 or A350 or something. It was a decent phone but not quite what I wanted. Customer service at the store wouldn't let me exchange for any other phone even if I paid the diffrence. When I called them up they said sure we can upgrade your phone, just go down to the store. Then I started having problems with the auto-pay. For some reason their system couldn't pull the money out and they never notified me. instead they shut my phone off and charged me late fee's upon late fee's. after 6 months of "yes it's setup correctly this time and it wont happen again" every month i got tired of it and got out of the contract and went to t-mobile. t-mobile has been the worst company i've dealt with. I've had my phone for a little over 6 months (motorola V300) I get close to 30 dropps calls a month with it. When I call t-mobile on it they gave me a 10 dollar credit the first time. Every time after that I called they tell me that the dropped call credit is a once per lifetime credit and as such i'm not allowed to have any more credits. Now, had I been asking for credits that might be a big deal, all I wanted was to not have so many dropped calls. I had my phone replaced 3 times, and now they want to charge me 70 bucks to have another refrebished one sent out to see if maybe my phone is damanged. (the phone is brand new) so now I'm riding the rest of the contract out (since they wont release me from it due to horrible CS and an unexceptable amount of droppped calls) until june. I've since switched to verizon. I've had verizon for a little over a month and love the service so far. no dropped calls. The plan i'm on is a little confusing (I'm used to sprint.. nation-wide no roaming, no long distance) but I got a killer deal on the phone. I have an LG7000 that I got for 50 bucks.