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specs please, computer OS (Win XP (w/SP2?), 98, 2000?) and full product name (unless the game is called just "Harry Potter"). You said you were trying to download the game but you have the CD? Or when you said "download" did you mean "install"?
I don't know about any registry fixing products but I would stay away from them like the plague. My guess is that like most of the products advertised to "Fix Windows" and such it is garbage.
I would try and walk you through backing up and deleting the registry key that points to the game in question but messing around in the registry can be hazardous to your OS so before we go there I want to see if it is a known issue (hence the request for more info)
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