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After many calls to tech support here in Alaska I was told "What do you expect, this IS Alaska"
I told her that is I was going to PAY for cable speeds, that I should GET cable speeds. Would she work for 8 hours and accept 6 hours pay? I then spoke with her superior. He got them to fix the problem, free double speed for 2 months, new upgraded cable box and modem. Thank you very much.
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Back button again, I must be getting old.
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