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Each case varies. One or the other may be better in one region and flop when you move somewhere else. I've been on both technologies since they were rolled out in silicon valley and in two states since and have had equal problems with each. If you're within 1-2miles of your CO then DSL can work great. If beyond that distance make sure you have a trial period. Intermittent connections are a pain. Have a block party. Speak to neighbors about problems with their service. Find out if they had surprises, and how responsive were the respective providers?
I have an older neighbor who can't stand either. (Really, I think she found her limit at VCR programming and she can't stand call-centers.) She runs into problems and bounces between services every six months.
BTW, go into your local officemax/staples or clone. They often have better introductory deals than you get in the mail. Our local officemax has a promo with Comcast for 6mo cable internet at $19.95/mo with no commitment (29.95/mo without TV).
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