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Originally Posted by bal8664
I would recommend turning the computer totally off, and taking a paper clip and unbending it and sticking it in the tiny hole on the front of the cd-rom ( this is a mechanizm to open it in case of power loss, its meant to do that don't worry) this will open up the tray, put the cd in while the pc is still off, and then close it. Then turn the pc on, If its not a mechanical problem it should then boot off of the cd, and from there you can format and re-install.
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One of the problems is that the tray is already open and when it closes the cd-rom scans, finds nothing and then instead of staying closed, it opens back up. This cd-rom does not appear to have that little hole in it anyways, but the dvd-rom does.
Is there any way that someone could have changed the BIOS on this computer? It seems like the main problem is originating there, but I don't know that much about it. Plus the only setup screen I can get for this computer looks extremely different from the BIOS screen on my Dell computer, plus this BIOS screen is reached by hitting F10 instead of F12. Does this seem like someone has fucked around with the BIOS settings to anyone? Is there anyway I can correct it if they have?