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These words piss me off... "Hello, this is the Hattie from the office of Arbor Lakes, when you moved out the carpet was beyond cleaning, so we're going to charge to replace it. Minus the $100 cleaning deposit, you owe us $460. That carpet has a normal wear and tear life of 7 years, so it should have 6 years left."
Any of those words by itself is okay, but when put in the order as shown above, they piss me off.
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