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Originally Posted by Mr Mephisto
I don't think you're acting correctly.
You're exploiting what's obviously a mistake. Sure, let them get fined for not having the complaints book, but you're trying to rip them off.
I don't know. I was raised not to try to screw people because they made a mistake.
Mr Mephisto
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While I agree that the topic starter is not right to push this further, I have noticed all too often that businesses are using underhanded tactics (read: bait and switch) to make sales. I would not be surprised in the least if this "print error" was not a mistake at all, but rather an omission by choice in the hopes of attracting potential customers.