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Old 12-16-2004, 11:07 AM   #1 (permalink)
ironman
Smithers, release the hounds
 
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Location: Guatemala, Guatemala
$410.00 42" LG Plasma TV

So, this is what happend. In my every day routine, i was reading the newspaper like at 6:30 in the morning when all of the sudden this ad appears: $410.00 42" LG Plasma TV!!! I think to myself "this can't be truth" no way it can be so cheap, so i double, triple check the ad and yes, it is only 410 bucks!. So i grab my things, call two friends, tell them about the ad and went to the place. We arrived like at 7:50, fearing that a lot of people would be in line out of the store trying to get their filthy hands on one of theese TVs. But we are the only ones, there's no one else, so we wait for the store to open at 8:30, spending every minute in extasis for the deal of our lives. The store finally opens, we go in and asks for 6 of theese bargains (2 for each). The clerk tell us that the price of each one of them is $3,600.00 or 10 monthly payments $410.00. We are outraged, so we show him the ad and he says that there was an error, and that the ad should read that it was $410 for 10 months. We tell him that we don't care, there are a lot of other products in the ad and each of them says precisley if it is a monthly payment or a total price, and the Tv is total price, thta they are presenting misleadig publicity and that they must sell us in the advertised price. We ask to talk to the manager, he refuses to talk to us, so they pass us to the owner that is at the phone. The guy goes totally postal, tells me that i'm a F***g son of a bitch, that there's no way on earth he will be selling us the TVs in the advertised price and that we can f**k ourselves. At this point, I was getting furious, so i hang on him and ask for the complaint book (by law every shop in my country must have one), the guys tell us they donŽt have any, so we leave and went to the consumer protection office. We filed a complaint, and show them the ad. We are told that by law, the shop must sell the TVs in the advertised price. The guy calls to the shop and makes an appointment with them for tomorrow morning. The shop faces a fine of a minimum of $3,000.00 and a maximum of $10,000.00 for publishing false or missleading advertisement and a $5,000.00 fine for not having the complaint book required by law. The only way they can get off the hook is by selling us the TVs in the advertised price. So tomorrow morning, i will have a new plasma TV for $410.00 (iŽll get only 1 instead of 2).
So, what do you think about this? Am i acting correctly or should I let it go. IŽll love to read your comments.
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