My wife worked the same job for six years. It is a very stressful and agonizing job, expecially when your personal feelings become involved.
First, if you feel that the staffing is putting the residents at risk, file an anonomous complaint to the appropriate person whre you work. If that doesn't work, contact whichever government agency where you work investigates/inspects you facility. Add in as many complaints or violations you can think of and ask them to look into all of it. At the very least, having your bosses know that the government is watching them should help keep them from lowering their staffing any lower.
I guess before you do all of that, you need to analyze your ability to continue at this job. I'm guessing that your coworkers are mostly female. As much as I hate to say it, many of my friends, including females, say that the more females you have working together, the more backstabbing and tattling there is. My wife witnessed and experienced the same thing in her job. Burnout can happen in eight months. CNA's run their butts off trying to attend to residents. My wife would come home sweating, complaining that she didn't get a break and that there wasn't enough staff to handle the amount of work.
Yes, you make good money for being a CNA but I don't think the stress is worth the money. It already seems as though you have had enough of this job. If you don't see any improvement for the future, I would get out before you lose more of your sanity.
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A little rudeness and disrespect can elevate a meaningless interaction to a battle of wills and add drama to an otherwise dull day. Calvin
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