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I really loved my Oakley's, but hated their customer service. I sent a pair back for repair under warranty. They first claimed they never received them. When I had it tracked, I was able to get the name and signature of the person who signed for them in their repairs department. They admitted that they recieved the package, but that it was just an empty torn envelope. I sent the glasses back to them in a case, inside of a box. They seemed to have lost the glasses in their recieveing department, but wouldn't do anything about it. What bothered me the most about the whole process was that they lied and changed their story at each and every step. I have yet to buy a new pair of Oakley's even though I really liked how they looked and I saw out of them.
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