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Originally Posted by TM875
Being an asshole to the poor Service Desk lady did nothing to change the effect of what happened - a human being made a very human mistake. I'd be willing to be that you bought your shrimp on the first day of the sale (which is usually a Sunday). This means that they never had time to get it fixed at the head office. Now, most likely, the cashier and service desk people had no idea this mistake happened. More importantly, the desk clerk may not have known of CT's law regarding full refunds.
But, again, let me make sure I have this straight... they scanned wrong... they fixed the price... you still bitched? Now, again, honest mistakes happen. You really had no moral entitlement for the $9, because they did what they were supposed to, and fixed the price.
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I bought it on saturday night. Typically sales run Sunday to Saturday, so my guess is that people were overpaying all week long. And I wasn't an asshole until the clerk suggested that the police should follow me out...wtf is that??
Regardless if the cashier or clerk knew about it or not, bottom line is, if it overscans, the law says it's free. If they know about it for 10 days or 10 minutes.
They fixed it and I still stood up for my right as a consumer....you better believe it. If the law puts in place, an item that is advantageous to consumers, why should one not take advantage of it? And it is the desk clerk's job to know that law....I don't buy the excuse that they didn't know it.......the sign is posted clearly behind the desk....they can read.
And as an aside....why is milk almost 4 dollars a gallon at the supermarket, and only 2.50 at the gas station?
and the "spirit of the law" is that if it scans higher than the COMPUTER GENERATED advertised price, the price tag on the container, then the store is trying to scam the consumer, and they are penalized by giving one item for free. If I tried to get multiple items for free, then yeah, that's an asshole move.
Most of you are probably right about the extra 3 bucks....I figured it was their penalty for trying to dick around it in the first place. And settle down, I didn't to "damage"....if she just did it right the first time, we would've both walked away happy, and quickly.