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Great story! Having gone through similary circumstances, I feel your pain and sympathize. The only part that is more sad is that you will see that item 6 months from now while you are looking for something else. When that happens, let us know if Bill and Anne survive the rampage.
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A little rudeness and disrespect can elevate a meaningless interaction to a battle of wills and add drama to an otherwise dull day. Calvin
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