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Originally Posted by mechanicman
I called today and the guy barely spoke English, so I understood about half of what he was saying. He changed my IP on my comp and put it on the DMZ. I told him I want my xbox to access the net without the firewall, not my comp. He was so lost I got off the phone with him and put everything back to the way it was before the call. I'll have to try again.
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Just keep trying. I'm sure that there are a few good people working there that have taken a bunch of Xbox related configuration questions.