Just an aside here, but it really amazes me, in this day and age, that these high level academics are so stupid as to even have this shit on the computers in their offices in the first place!
Seems to me there was a TSG link on Fark not too long ago about the head of a big university library that just got popped for the same thing.
Back on topic....
If your computer is buggy to the point you have to have somebody in, you'd want them to be thorough, so it better be clean.
Sounds like maybe the school leaned on the company, for the sake of the contract, out of petty vengence.
And then they'll wonder why performance and morale drop.
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