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Slim, since you're so happy to sling shit at others, I have three questions for you:
1. Have YOU ever studied management?
2. Have you ever worked in management?
3. Have you ever worked at all?
As for you assertions that it's the managers job to motivate staff, I say BULLSHIT, managers are there to organise the running of the business. If I catch a taxi, am I expected to motivate the driver to do his job well? NO, the driver does the job, I pay money, which is exactly what is happening when someone is hired by a company. Sure, politeness dictates that I shouldn't act like a complete asshat during the drive, same goes for any workplace.
And yes, I do believe that workplaces should be pleasant environments, but you can't expect it to be a fucking theme park.
Oh, as for Richard Branson, he can't motivate everyone. Virgin has a lot of downright shitty, and incompetent workers, just like most large organisations. Also, their managers responsible for hiring cabin crew (for Virgin Blue) in Australia were a bunch of downright stupid arseholes who discriminated against anyone over 35, regardless of experience or proven track record.
He may have made a lot of money, but to my mind he's just a beard with an idiot hanging off it.
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