heh. i wish rogue. i live in the central valley. only things OUT here are tech support (The last windows OS i was intimate with was '98. I'm out of date
), retail, or farm work. Now, my job may suck, but it sure as fuck beats the living hell out of tree-harvesting! And it's DAMN hard to get an internship that doesn't mind you working a 15 hr week, because you have school, and all that on weekends, to boot. So, based on the necessities of paying the bills, I'm stuck there. And you are right, they DON'T give a shit about their employees.
LD: you'd be surprised that "no more than 1 person waiting" thing is actually taught to new hires in training. problem is when we run out of employees to ring, it all falls apart. You get 3 different departments calling for help, and no one to help them. It's a nice theory, but without an abundance of employees, it doesn't work. :/