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I do the tech support in my small office (among other things) and it never ceases to amaze me how little people know about something they use everyday...
In the end, I suppose it is a lot like cars. Most people drive but couldn't tell the difference between an alternator and a gasket...
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"My hands are on fire. Hands are on fire. Ain't got no more time for all you charlatans and liars."
- Old Man Luedecke
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