NICE i NEED to do that to futureshop they have screwed me before to i need my payback!!!!
a friend of mine kind of did the same thing he bought a digital camera from them......his mother was having trouble with hers and the bad thing was she bought it from the states since the camera was the same model he took it to futureshop and did the same thing as you. BUT the thing is they screwed him before when he bought a laptop from them....... the sales guy lied to him about the features of the laptop just to get a sale