ups/customs are shit, here is my little story to add in- bought a subwoofer crossover network from ebay, got it shipped from the states to canada. get the package which should have been about the size of a shoe box, it was about 3x3 ft box, just massive, so excited i rip it open, inside i fine hair wigs! almost gave me a stroke when i saw it. thought it was a human head.
Well i email the guy from ebay and ask him whats up, he said he mailed my electronics, and he never had a box that large..etc. so it did not come from him. well i call UPS, those idiots.....they tell me "oh yes there was a mix up at customs when they inspected your package, and labels ended up on the wrong boxes" they sent a dude over to pick up the wigs. damn they were freaky, anyway they never found my package, everything i asked them about it they said it went to a business and they don't know where they placed it. all they do is "tracing" on it if i call to inquire. that was about 4 years ago. still hurts deep
oh and the wigs, they were for a womans cancer clinic in toronto. as for me, well i got a sweet 75$ check (canadian) for a lost 200$ american part. yeah UPS and customs!