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got the same printer. i think something's stuck inside...make sure the printer is off, then lift up the cover and try to gently move the block where the cartridges attach. if that doesn't work, try to remove and re-install the ink cartridges.
lastly, the drivers are built-in on winXP, just "Add a Printer" then let it detect it and then select HP Deskjet 610c.
Hope this helps.
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