Originally Posted by Mondak

So remeber when I ordered that Ti4200 128MB card the other day. Just got am email from Tiger Direct. I was wondering what I should do.



Ok so, Option 2 is just silly.

Option 4 kinda bugs me b/c it requires me to go to the UPS Store and have this thing shipped back so I can get my money back. So they got to hold my money for XX amount of time and I have to put forth effort since they screwed up? Doesn't feel right.

Option 3 may appeal to me, since the card I got (will get next week acording to UPS) may be worth it for $39.95 rather than $59.95. I dunno.

Option 1 though is the weird part. It leaves them open to the "you get f*cked at the drivethrough" part. I leave it up to them to define comparable and it will be over.

I called them to find out the details of Option 1 and of course I need to catch them during east coast business hours.

So what should I do here? If they want to give me a BETTER card (compareable) that is fine. Can I MAKE them do this? I have a great relationship with my credit card company since I use it for work and charge $3000+ a month on travel expenses (that are reimbursed by the company I work for). I bet they can play hardball and did it once before to a company that was non-responsive on an order.