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I agree with Tandem, you're trying to blame Dell for not having the drivers you could have easily had in hand before you started this venture.
As a tech support person, my mantra is:
A lack of planning on your part does not constitute an emergency on mine.
Unfortunately, it always does.
Don't be so quick to blame Dell or any other tech support line for info you could have easily obtained yourself beforehand.
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I reject your reality, and substitute my own
-- Adam Savage
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