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This reminds me of one of my favourite pieces of Australian TV.
I’m sure you are all familiar with steering wheel locks, the most well known in Australia is called a Club Lock.
A magazine called “Choice”, which reviews and tests products, reviewed all available steering wheel locks and claimed that the Club Lock could be defeated in less than 30 seconds by someone with no experience at car theft.
The manufacturer responded by modifying and improving the lock mechanism, but the magazine repeated their claim that it could be defeated easily.
This went on for about 4 generations of Club Lock and saw the introduction of a “star shaped” key to making picking the locks “impossible”, as well as other developments. But Choice maintained that the Club Lock had not been fixed and anyone could defeat it in under a minute.
A local TV current affairs show filmed a carpark showdown between the manufacturer of the Club Lock and a reporter from the magazine, as the manufacturer prepared to release their latest model and the magazine claimed it would be able to defeat it in less than 30 seconds.
They were screaming at each other in a car park and honestly looked like they were going to hit each other. The manufacturer claimed (in near hysteria) that it was impossible for someone to pick their locks, and that the magazines claims were wrong. The magazine denied this, and so were challenged to demonstrate their claim on TV.
A brand new model Club Lock was placed on a car steering wheel.
The magazine reporter got in the car, grabbed it, and gave it a good hard yank, and it came off easily.
The manufacturer went very very quiet.
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I'm thinking there might ought to be a special type of insurance for security companies that fail due to gross incompetence, causing people losses. Sort of like malpractice insurance.
Or maybe they should just higher more/better engineers and testers.