that's terrible. i'm not an insurance expert, but it wouldn't suprise me if auto insurance companies routinesly deny some claims they no are probably valid, in hopes that the claimants (you and your insurance) will decide it's not worth the trouble pursue legal action. i know my health insurance will occasionally reject a claim for no apparent reason, only to accept the claim when i re-file it.
hopefully your insurance will be able to get them to pay, at which point i believe they will reimburse you for your deductible.
thankfully it was just your car that was hurt.
good luck!
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Depression is just anger without enthusiasm. It’s having an empty beer bottle but no one to throw it at.
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