Originally Posted by bendsley

I used to work at BBY, if it's within their return policy, you can take it back and replace it at no charge to you. Monitors I believe are 14 days from the date of purchase. Have them open the new box before you leave and look at it there in the store, they should have no problem doing that. Also, if it is after the return policy, BBY has what they call DEVO, it means you take it back to the store under the mfg warranty and they replace it for you there in the store. BBY will send it back to the mfg and get their money back. Don't worry about how many pixels are bad. If they hassle you or give you problems, message me through the forums and I can try to help you.