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Samsung advance ships the replacement monitor, so you have to give them a credit card number. If you don't ship back your monitor within 30 days, they charge you $600.00 for a 17" LCD. They cover the return shipping, too. Each time I called, it took about one week for them to ship out the new one and another day or two for it to actually get to me.
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"Even if you prove me wrong, I'm not going to believe you." - A. McGill
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