Quote:
Originally posted by redlemon
I heard a story of one computer company that has the "tech support bear". Basically, before you ask for help from someone else, you have to sit down and explain your problem out loud to the stuffed animal. Much of the time, you can solve your problem just by taking the time to frame the question properly.
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It seems a frequent amount of the time I am the tech support bear. Client starts talking about their problem, and before I can even say anything "Oh, I see what I did wrong, thank you!" *click*. Thank you!!