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Old 08-08-2004, 11:06 PM   #11 (permalink)
bernadette
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Location: this ain't kansas, toto
my husband started off in tech support.

even in real life situations, he now always initally asks, is it plugged in? or turned on?
85% of the time, that is the problem.

but we're all human.
sometimes we can't see the forest for the trees.
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