Don't forget that "The customer is always right" depends on the culture and ethnicity also. In the Asian culture, the customer is not always right. In fact, he or she tries to "save face" by not looking bad in front of others. So when you're acting like a fucking idiot, people think poorly of you and the people you're with. In traditional Asian establishments like certain restaurants, patrons act like the "soup Nazi" episode in Seinfeld. You (the customer) take whatever they give you and you don't complain. Now THAT is different.