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cliche · 07-31-2004, 07:14 AM

I'd appreciate any help I can get eith this as it's really starting to bug me!

I built my dad a PC, using a MSI KT6V motherboard. Aside from a lot of trouble getting the temperatures under control, the only problem left is that the motherboard USB headers don't seem to work.

The system has 4 USB ports on the back. These work fine (USB2.0). There are also two headers on the motherboard - for a total of 4 further ports which can be on the case, or two of which can be on the handy 'J Panel' which sits in a spare PCI blanking plate. These ones are causing trouble.

Connecting a device to them (via either the front case USB ports, when connected, or the J Panel USB ports at the back) results in:

"Found New Hardware"
"USB Device Not Recognised - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. For assistance in solving this problem, click this message."
Clicking the message indicates that an 'Unknown Device' is connected. On moving it to one of the hardwired ports it identifies itself correctly (as a USB card reader in this case).

The ports are all turned on in the BIOS (ie set to 8 USB ports).

Any ideas? My dad is quite keen on having front USB ports as the computer sits way under the desk.

Thanks!

07-31-2004, 07:14 AM	#1 (permalink)
cliche Rookie Location: Oxford, UK	Motherboard USB headers not working I'd appreciate any help I can get eith this as it's really starting to bug me! I built my dad a PC, using a MSI KT6V motherboard. Aside from a lot of trouble getting the temperatures under control, the only problem left is that the motherboard USB headers don't seem to work. The system has 4 USB ports on the back. These work fine (USB2.0). There are also two headers on the motherboard - for a total of 4 further ports which can be on the case, or two of which can be on the handy 'J Panel' which sits in a spare PCI blanking plate. These ones are causing trouble. Connecting a device to them (via either the front case USB ports, when connected, or the J Panel USB ports at the back) results in: "Found New Hardware" "USB Device Not Recognised - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it. For assistance in solving this problem, click this message." Clicking the message indicates that an 'Unknown Device' is connected. On moving it to one of the hardwired ports it identifies itself correctly (as a USB card reader in this case). The ports are all turned on in the BIOS (ie set to 8 USB ports). Any ideas? My dad is quite keen on having front USB ports as the computer sits way under the desk. Thanks! __________________ I can't understand why people are frightened of new ideas. I'm frightened of the old ones. -- John Cage (1912 - 1992)