jb2000

I don't know about that. I think it is just a different approach. The truth about business is that there are numerous approaches that will work. Costco's is to better reward their workers and therefore inspire better performance and loyalty from them, thus improving their value. Wal-Mart's is to squeeze their employees for every dime and every minute of labor. Obviously, both can result in profit, and I think we can find examples of failures using either.

I think the Wal-Mart approach is the more obvious to management, while the Costco approach takes a bit more vision and understanding on the management's part.

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