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When it is off times in any job, you don't operate at optimum efficiency. When under just the right amount of stress, you will maximize your productivity.
As a rule, this applies to the service and not the food. Servers get side tracked with personal conversations or prep work when they only have one table. There is no excuse for poor quality food at a down time. However it is possible that some menu items might not be available. Baked potatos are a common example. If they could not bring you food up to their usual standards, then they should have told you your first selection was not available.
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I was there to see beautiful naked women. So was everybody else. It's a common failing.
Robert A Heinlein in "They Do It With Mirrors"
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