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There is no reason to expect service to diminish in any way at any time. That's what they get paid for, to keep service good.
I would complain. loudly, if need be.
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PC: Can you help me out here HK?
HK-47: I'm 98% percent sure this miniature organic meatbag wants you to help find his fellow miniature organic meatbags.
PC: And the other 2 percent?
HK-47: The other 2 percent is that he is just looking for trouble and needs to be blasted, but that might be wishful thinking on my part.
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