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Stompy · 07-14-2004, 12:21 PM

For 45 minutes now I've been trying to get a hold of someone to tell me how much it would be to repair the power connector at the back of my laptop (it's loose).

These stupid fucking assholes keep transferring me around (I lost count after 6 transfers), giving me different phone numbers (about 5 total).

I can't fucking find a single person to give me a price.

What can I do about this? This is absolutely f'n ridiculous.

On top of that, these dicks will probably try to get off charging me for a new motherboard since the power connector is on the mobo... so basically this laptop I got just a year ago (the warranty expired in March, how convenient).

1. WTF can I do about this runaround bullshit? How the hell can a company operate like this?

2. Is there any way I can fix that power connector problem without sending it in? There's no f'n way a loose power connector should cost anything more than $100 (unless you're blatantly trying to rip someone off, which they will no doubt attempt).

As I typed all this out, I spoke with a stupid-assed supervisor who told me "I"ll transfer you to where you need to go and they will have the info you need.."

2 transfers later, ANOTHER FUCKIN NUMBER TO CALL. There HAS to be something illegal about this.. I can't get a hold of anyone for a goddamn thing!!!

07-14-2004, 12:21 PM	#1 (permalink)
Stompy Banned from being Banned Location: Donkey	I'm about to kill someone at Compaq. For 45 minutes now I've been trying to get a hold of someone to tell me how much it would be to repair the power connector at the back of my laptop (it's loose). These stupid fucking assholes keep transferring me around (I lost count after 6 transfers), giving me different phone numbers (about 5 total). I can't fucking find a single person to give me a price. What can I do about this? This is absolutely f'n ridiculous. On top of that, these dicks will probably try to get off charging me for a new motherboard since the power connector is on the mobo... so basically this laptop I got just a year ago (the warranty expired in March, how convenient). 1. WTF can I do about this runaround bullshit? How the hell can a company operate like this? 2. Is there any way I can fix that power connector problem without sending it in? There's no f'n way a loose power connector should cost anything more than $100 (unless you're blatantly trying to rip someone off, which they will no doubt attempt). As I typed all this out, I spoke with a stupid-assed supervisor who told me "I"ll transfer you to where you need to go and they will have the info you need.." 2 transfers later, ANOTHER FUCKIN NUMBER TO CALL. There HAS to be something illegal about this.. I can't get a hold of anyone for a goddamn thing!!! __________________ I love lamp.