I usually find inept/rude customers more amusing than anything else. It's not that hard for me to remake a smoothie every once and a while because a customer thought ordering a smoothie that lacks sorbet and is made with cranberry juice would be sweet not tangy. Or even when they order one drink and expect the completely different one that they thought up in their head and forgot to tell me about. Or attempting to order a smoothie from me when i'm doing cash out at the till when there is a 2' large sign clearly displaying "closed" directly in front of them. They actually look around the sign trying to order, then are suprised when I tell them we are closed for the day.
I can even take the customers that give me mean looks because they are having a bad day and are taking it out on me. Or when they miss the 10 people in front of them waiting for smoothies when it's busy and ask me why we are taking so long with theirs. I'm not my fault we're understaffed and some busload of tourists just came through. Go yell at someone else, and have a great day.
What I can't stand is the people that automatically put me at a lower level than themselves because i'm working at a franchise. As if I am less of a person for serving them their drinks, as if I have no ambition of my own, and I'm working here out of choice, not necessity. As if because i am 18 and working a poor wage job i'm supposed to wait hand and foot for you while taking your shit and abuse with a cheery smile. I am no less a person than these customers, and should not have to take their bullshit. It's not their actions. It's their attitude that I have trouble with.
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"Asking a bomb squad if an old bomb is still "real" is not the best thing to do if you want to save it." - denim
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