Gmail has by far, the best interface I've ever used. One feature I like a lot is "conversations," where a sequence of back and forth emails are displayed like a thread on a forum. Another thing is keyboard shortcuts, I don't think you have to use your mouse at all if you don't want to. And regarding privacy, it's not any worse than any other email service (you can read the TOS for yourself).
By the way, POP3 support is in the works, according to Gmail. Anyhow, Gmail is still in beta, so there's really no point in criticizing it. I believe praise for it is okay because it is very unlikely that they will take away features.
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