ok first off, if they were paying you only $5.15 an hour to drive your own car and there was NO tipping, and you knew that when you applied for the job, you'd be a moron and there'd be no hope for you. The reason you applied for the job is because you knew that you'd be making a good chunk'a change off the tips. Your employer, on the other hand, knows that you know you'll make a good chunk'a change off the tips and therefore won't require as high an actual salary. So your employer pays you less, charges me less for the pizza, making it possible for me to get it more times, which gets you more runs and more tips.
Do some houses stiff you on the tip? Yeah. But when you complain about that, be sure to mention that other houses give you more than the average tip.
Let's look at another area of the service industry that expects tips. Bellboys.
They carry your heavy bags up to your hotel room. Sure, they get a few bucks for that, no problem.
But THEN they start wandering around your room, showing you the window (um, yeah, I can see there's a window there, thanks dude), the thermostat (I'm smart enough to get a job that pays me well enough that I can afford this room and you think I don't know how a hot-cold dial works?), the fact that the drapes do, in fact, open and close, and the fact that there is, astonishingly enough, a bed on which there are pillows. He then expects another $5 for this guided tour of the room. Sorry Jack, no dice.
See where I get annoyed is not that tips are expected as a reward for good service. I get annoyed that tips are expected no matter what the service was like. I've actually been told "for bad service, tip 15%. For good service, tip more." Bull SHIT! Crappy service? Crappy tip. Consider yourself lucky. If you perform like a moron on your job, you lose 2-3 bucks. If I perform like a moron on my job, I'm out looking for a new job.
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