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Just as maleficent said: "Tips were for service. Not for doing my job."
I also have spent some years in the hospitality industry, it was hard work and tipping was not the norm (Sydney). But I only tip if the service was exceptional, if they went out of their way to give you that something extra, above and beyond the call of duty, then tip til your hearts content.
I don't agree with businesses in America getting away with paying slave wages and making the customer foot the bill. An employees boss should be responsible for their source of income, not every customer walking through the door. I don't want to stress about the meal- I just want to enjoy it.
Also, service charge on bill = asinine.
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Champaigne for my real friends, real pain for my sham friends.
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