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Piston Honda · 06-14-2004, 01:24 PM

I just bought a new HP, because I wanted to try out a 64-bit processor and I didn't have the time to build one from scratch. It seems like a pretty nice system, with one major hang-up: They didn't give me an XP CD!

I am pretty pissed because there was no indication on their website that they only provided a "recovery partition", and I spent the extra money to get the XP Pro upgrade.

This completely blows. I wonder if the product key on my machine will work w/ another XP CD. Even if so, they didn't give me any of the other software or drivers. I'd like to be able to install the OS, the drivers, and a program or two w/o all of the hundreds of bullshit programs this thing came loaded w/.

I was able to burn some "Recovery CDs", but all these dois re-image the hard drive, so I'm shit out of luck if I want to try setting up a dual-boot w/ Linux.

I've been on the phone and emailed a bunch of donkeys on their support team, and I keep getting the same canned responses. Why don't these incomps realize that the "Recovery Partition" isn't going to solve all of my problems???

I even paid the extra money to get XP Pro instead of Home, and now I'm really fuckin' pissed. I can't find anywhere on their website that indicates that you are just getting a pre-installed image.

I'm seriously debating returning the thing and just getting my money back.

Any other ideas?

06-14-2004, 01:24 PM	#1 (permalink)
Piston Honda Upright Location: Suburban Hell, VA	Bought a new HP: No XP disk!?!?!?! I just bought a new HP, because I wanted to try out a 64-bit processor and I didn't have the time to build one from scratch. It seems like a pretty nice system, with one major hang-up: They didn't give me an XP CD! I am pretty pissed because there was no indication on their website that they only provided a "recovery partition", and I spent the extra money to get the XP Pro upgrade. This completely blows. I wonder if the product key on my machine will work w/ another XP CD. Even if so, they didn't give me any of the other software or drivers. I'd like to be able to install the OS, the drivers, and a program or two w/o all of the hundreds of bullshit programs this thing came loaded w/. I was able to burn some "Recovery CDs", but all these dois re-image the hard drive, so I'm shit out of luck if I want to try setting up a dual-boot w/ Linux. I've been on the phone and emailed a bunch of donkeys on their support team, and I keep getting the same canned responses. Why don't these incomps realize that the "Recovery Partition" isn't going to solve all of my problems??? I even paid the extra money to get XP Pro instead of Home, and now I'm really fuckin' pissed. I can't find anywhere on their website that indicates that you are just getting a pre-installed image. I'm seriously debating returning the thing and just getting my money back. Any other ideas?