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my take, mind you i work as a waiter for a while to pay for grad school...
1. server jobs are relatively easy to come by bc they are not incredibly expensive to the restaurant that hires them. 4 servers to every line cook, basically, in most establishments, up to about 10/12 servers per experienced cook/manager. per hour.
Now, a lot of these people probably would not have a job if they were even paid minimum wage, let's say half wouldn't bc the restaurant couldn't 'afford' it. anymore and they really couldn't afford service staff. So, you are giving several people a job at little cost to the establishment.
the customers do pick up the tab for this...kinda socialistic, really...
But essentially, this is one reason why a lot of people are against raising minimum wage. I do fairly well in the restaurant where i work. Some do MUCH better, some places do worse, but on average, a server in my restaurant makes about $15-20 per hour. Now, there is no way the restaurant could afford to pay me and every other server that much, so they opt out by paying us 2.13+tips..
I'm not making much sense, but essentially, tipping ensures that several people are employed who wouldn't be otherwise, ensures that the service will be better than if you aren't tipping, and allows recourse for when things go wrong. on top of that, servers are paid fairly well overall, so they are making a better than living wages existence at little cost to the restaurant while spreading the cost over several people.
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Live.
Chris
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